Well checks: Wellness checks are completed daily for all staff members arriving at work and anyone displaying symptoms of COVID-19 will be excluded from the workplace
Tess and trace: We are following enhanced return-to-work processes and supporting the NHS Test & Trace procedures to ensure that all guest are contactable should there be a localised outbreak.
Shift patterns: We are staggering start times so staff can maintain physical distancing rules when they arrive at work, both on entry to the building and when using changing rooms.
Enhanced hand washing: All employees have been trained in an enhanced hand-washing approach and method for effective handwashing. Alcohol gel is available in all front of house and back of house location, accessible to both staff and guests. Staff will use this gel regularly. including before seeing guests, after taking coats, after issuing or collecting menus and after clearing tables.
Rearrangement of working environments: Where possible, physical distancing has been marked out in our back of house areas (including our kitchen) to accommodate the 2m rule or 1m+. Some of our mitigating actions include working side to side and back to back, avoiding face to face working.
Layout adjustment: Where possible, we have adjusted our layouts to allow for physical distancing between guests in accordance with the government guidelines. we will be using the @1 Meter Plus” approach where we cannot alter layouts to provide 2m distancing, we have ensured guests will be sitting in back to back layout, thereby minimising risk.
Guest to sanitise hands on arrival: On arrival, guests are asked to sanitise their hands before being seated.
Guests to stay at home if symptomatic: We ask our guest not to visit us if they are displaying any symptoms of COVID-19, however mild.
Households/Social bubbles: Guests are required to limit booking to the maximum number of individuals and households currently permitted by government guidelines.
COVID risk assessment: A risk assessment has been completed and documented to demonstrate that we have considered all COVID-19 hazards within the business and have introduced control in order to operate safely.
Enhanced cleaning regimes: Enhanced cleaning regines have been implemented, particularly for hand contact surfaces using chemicals which are highly effective against viruses. Guest bathrooms will be sanitised routinely and hand sanitisers are available for all our guests upon entry of bathrooms.
Food & Drink menu: Food & drink menu are fully sanitised between guests and are also available to view digitally.
PPE: Our staff will be adhering to government guidelines on the necessary levels of PPE.
Payment: we’ve gone cashless and prefer contactless payment to minimise risk.